Shipping policy
Shipping Policy
Last Updated: July 10, 2026
Thank you for shopping with Fitt Apparel. Please review our shipping policy below for information on processing times, shipping methods, delivery estimates, and lost or stolen packages.
This Shipping Policy applies to orders placed directly through fittapparel.com.
Domestic Shipping Only
Fitt Apparel currently ships within the United States only.
At this time, we do not offer international shipping.
We may be unable to ship to certain addresses, including some P.O. boxes, APO/FPO addresses, U.S. territories, freight forwarding addresses, or other restricted locations, depending on carrier availability.
Order Processing Time
Orders are typically processed within 1 to 2 business days after your order is placed.
Business days are Monday through Friday, excluding weekends and holidays.
Orders placed after normal business hours, on weekends, or on holidays will begin processing on the next business day.
During high-volume periods, product launches, sales, holidays, or other peak times, processing may take longer than usual. If there is a significant delay with your order, we will make reasonable efforts to notify you.
Shipping Carrier
Fitt Apparel currently ships orders through UPS.
Available shipping options, rates, and estimated delivery windows will be shown at checkout when applicable.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow time for tracking information to update after your package has been picked up by the carrier.
Free Shipping
Fitt Apparel offers free domestic standard shipping on eligible orders with a subtotal of $80 or more.
The free shipping threshold is calculated after discounts and before taxes, unless otherwise stated.
If a discount, promotion, return, exchange, or order adjustment brings your order subtotal below the free shipping threshold, shipping charges may apply.
Free shipping offers may be changed, paused, or discontinued at any time.
Delivery Estimates
Delivery times shown at checkout are estimates only and are not guaranteed.
Shipping times begin once your order has been picked up by the carrier, not when the order is placed.
Fitt Apparel is not responsible for shipping delays caused by UPS, weather, incorrect addresses, failed delivery attempts, address changes, holidays, natural events, carrier disruptions, or other events outside of our control.
Order Tracking
Once your order ships, you will receive tracking information by email.
You are responsible for monitoring your tracking information and making sure someone is available to receive your package when necessary.
If your tracking information shows that your package is delayed, please allow the carrier time to update the shipment status.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address at checkout.
Fitt Apparel is not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer.
If you notice an error in your shipping address, please contact us immediately at info@fittapparel.com.
We will do our best to help, but we cannot guarantee that an address can be changed after an order has been placed or processed.
If an order is returned to us due to an incorrect address, incomplete address, failed delivery attempt, refusal of delivery, or failure to retrieve the package, the customer may be responsible for additional shipping fees.
Lost or Stolen Packages
If your package is marked as delivered but you did not receive it, please first check the delivery area, mailbox, front desk, package room, neighbors, building management, or anyone else who may have received the package on your behalf.
If you still cannot locate your package, please contact us at:
Please include your order number and tracking number so we can review the issue.
Fitt Apparel will review lost or stolen package claims on a case-by-case basis. We may assist with the carrier claim process where appropriate.
However, Fitt Apparel is not responsible for packages that are lost, stolen, misplaced, or damaged after carrier-confirmed delivery.
Damaged Packages
If your order arrives damaged, please contact us at info@fittapparel.com within 7 days of delivery.
Please include your order number and photos of the damaged package and product.
We will review the issue and determine the appropriate resolution, which may include a replacement, exchange, store credit, or refund, depending on the situation and product availability.
Split Shipments
In some cases, items from the same order may ship separately.
If your order ships in multiple packages, you may receive separate tracking numbers for each shipment.
You will not be charged additional shipping fees for split shipments unless otherwise stated at checkout.
Preorders and Backordered Items
If an item is listed as a preorder or backordered item, the estimated shipping timeline will be stated on the product page or at checkout where applicable.
If your order includes both in-stock and preorder items, we may ship the order together once all items are available, or we may ship items separately at our discretion.
Shipping Charges Are Non-Refundable
Shipping charges are non-refundable unless the return or issue is due to an error by Fitt Apparel.
If a refund is issued, original shipping costs may be deducted from the refund amount unless otherwise required by law.
Contact Us
For questions about shipping, tracking, delivery issues, or lost packages, please contact us:
Fitt Apparel
5651 E. Washington Blvd.
Commerce, CA 90040
Email: info@fittapparel.com
Website: https://fittapparel.com