FAQ
Here are 10 FAQs tailored specifically to FITT's positioning as a premium performance everyday apparel brand. They reinforce your value proposition while answering the questions customers are most likely to have.
1. What makes FITT different?
FITT was created to bridge the gap between premium quality and fair pricing. We develop our garments with the same attention to fabric, construction, and fit as premium brands, while selling directly to you to eliminate unnecessary markups. The result is elevated everyday apparel designed to move with you through every part of your day.
2. How does FITT fit?
Our garments feature a modern athletic fit. They are tailored through the body without feeling restrictive, providing a clean, versatile silhouette that's comfortable for work, travel, training, or everyday wear.
If you're between sizes or prefer a more relaxed fit, we recommend sizing up.
3. What fabrics do you use?
We specialize in premium performance fabrics engineered for everyday wear. Depending on the garment, you'll find features like:
- Four-way stretch
- Moisture-wicking technology
- Breathability
- UPF 50+ sun protection
- Shape retention
- Soft hand feel
Every fabric is selected to maintain its comfort and appearance through repeated wear and washing.
4. Will my FITT clothing shrink?
Our performance fabrics are designed to minimize shrinking when cared for properly.
For best results:
- Machine wash cold
- Tumble dry low
- Avoid bleach
5. Can I wear FITT for both workouts and everyday life?
Absolutely.
Our products are designed for movement without looking overly athletic. Whether you're heading to the office, the golf course, the gym, dinner, or traveling, FITT is built to transition seamlessly throughout your day.
6. Where do you ship?
We currently ship throughout the United States.
Orders over $80 qualify for free standard shipping.
Orders are typically processed within 1 to 2 business days before shipping.
7. What if my order doesn't fit?
If your item doesn't fit as expected, we're happy to help with an exchange or eligible return. Please visit our Return & Refund Policy for complete details and eligibility requirements.
Our goal is to make sure you end up with the right FITT.
8. How do I know what size to order?
Each product page includes a detailed sizing guide with garment measurements and fit recommendations.
If you're still unsure, our customer support team is always happy to help you choose the best size.
9. How can I contact FITT?
You can reach our customer support team anytime at:
We'll do our best to respond within 1 to 2 business days.
10. Will you be releasing new products?
Yes.
We're building FITT thoughtfully with timeless essentials rather than fast fashion. You can expect new colors, prints, and products to be released throughout the year while maintaining the same commitment to quality, comfort, and versatility.